CDC manages the collection, use and disclosure of personal information in accordance with Alberta’s Health Information Act (“HIA”) and all applicable privacy laws. The purpose of the policy is to outline the practices CDC follows in protecting and managing your personal information.
ATTN: Privacy Officer
Canada Diagnostic Centres
303-5920 1A St SW
CDC only collects personal information that is necessary for operating its business and for providing services to its patients, including personal information needed to:
• operate and improve our products and services;
• understand you and your preferences to enhance your experience and enjoyment using our products and services;
• refer you to a health care professional for consultation and treatment;
• respond to your comments and questions and provide customer service;
• provide and deliver products and services you request;
• send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages; and
• protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
CDC does not disclose your personal information to any third party to enable them to market their products and services to you, unless you have provided consent.
CDC will limit the collection of your personal information to the purposes expressly set out above. In addition, CDC may use your personal information for statistical purposes, however it will be done so in a way that the aggregate data contains no references to individual patients.
Our website is used to inform our visitors about Canada Diagnostic Centres and our products and services. Should you require additional information about Canada Diagnostic Centres you may be asked to provide personal information such as your name, e-mail address, mailing address, phone number and information request. This information will be collected and distributed through our Web site and only used by internal personnel responsible for administering information requests.
Any collection, use or disclosure of your personal information that is not authorized by the applicable legislation will only be collected, used or disclosed with your express consent. You may withdraw that consent at any time simply by indicating in writing and delivering to CDC your intention to do so.
Personal information shall not be used or disclosed for any purposes other than those for which it is collected, except:
• With your consent. For example, when you agree to our sharing your information with third parties, such as physicians and other health care providers when you request a consultation.
• For the purposes of providing emergency medical treatment.
• As required by law. For example, we may be required by law to provide certain information if a court issues a subpoena or summons or where there is an investigation by a regulatory body.
Personal information shall be retained only as long as necessary for the fulfillment of the purposes set out above, or as required by law.
You may update your personal information, contact preferences, requests to opt-out of sharing your personal information with third parties at any time by emailing: email@example.com.
CDC takes all reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure. We protect your information by:
• physical security on our premises;
• restricting access to personal information in our files in all formats and locations;
• using technological safeguards such as security software and firewalls to prevent ‘hacking’ or unauthorized computer access; and
• following comprehensive breach response procedures, if required.
With certain limited exceptions, you have a right to access your personal information at any time. You may access your personal information by contacting CDC’s Privacy Officer at firstname.lastname@example.org.
When someone visits https://canadadiagnostics.ca/ we use third-party services including Google Analytics, Facebook Pixel, and Hubspot to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
We collect user data for our Hubspot marketing platform to monitor activity, create visitor profiles, send relevant emails, provide personalized content, and collect personal information. All data remains anonymous until a visitor signs up or provides their email to the Hubspot marketing platform (e.g. Newsletter signup). For more information about what data is collected and how Hubspot processes data please visit https://legal.hubspot.com/privacy-policy
Our search is powered by this WordPress-based website. Queries and results are logged anonymously to help us improve our website and search functionality.
CDC takes security seriously and cares about the integrity of your personal information. We use commercially reasonable physical, administrative, and technological methods to transmit and store your data securely. However, CDC cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. If any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
CDC generally stores your personal information on our servers for as long as is required to provide you with services related to your request. Requests on our online forms are not stored on our web server and are sent directly to a CDC email address where that information may be stored until deleted. Some of our third-party services allow you the ability to delete certain information you have provided to us. If you would like this information removed, please contact us at email@example.com with your request. Please note, however, CDC may store your personal information for certain record keeping purposes, to resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements and comply with applicable laws.
We collect user data on our website through online forms. This data is processed by our website and then emailed to a CDC email address. You should be aware that any information you send via these forms may not be protected in transit. Online forms may be found here:
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by online service providers to make their websites or services work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner or service provider (in this case, CDC) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website or service you are using (such as advertising, interactive content and analytics). The third parties that set these third-party cookies can recognize your computer both when it visits the website or service in question and when it visits certain other websites or services.
Cookie settings may be adjusted here:
Website Use Information: Like many websites, we and our third-party partners analyze log file information and other data collected through cookies and other tracking technology, to collect information about your browsing behavior when you visit our Site, including for example, your browser type, domains, page views, IP address, referring/exit pages, information about how you interact with our Site’s webpages and with third-party links, traffic and usage trends on the service, etc. We also use persistent cookies, which stay in your browser and allow us to recognize you when you return to the Site. We use this to remember your information, so you will not have to re-enter it, to better understand how you use our website and products and services, to diagnose and fix technology problems, and otherwise enhance our Site, products, and services. In some of our email messages, we use a “click-through URL” linked to content on the Site. We track this click-through data to help us measure the effectiveness of our customer communications. We also use third-party analytics tools (including Google Analytics and Hubspot) to assist us with analyzing and improving our service. Most Internet browsers automatically accept cookies, but you may be able to change the settings of your browser to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you set your browser to reject cookies, parts of our Site may not work for you. Please note, depending on your type of device or browser, it may not be possible to delete or disable all tracking mechanisms on your device.
Users have the ability to email firstname.lastname@example.org (many types of inquiries) OR email@example.com (to book appointments, send requisition forms, etc).
We use Transport Layer Security (TLS) to encrypt and protect email traffic. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit
We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
All emails are stored on our internal email server, inside our protected network. Emails may be stored indefinitely until deleted.
We use a third-party provider called Ceridian Dayforce to provide recruiting and hiring support. For more information about how Dayforce processes data please see https://www.ceridian.ca/en/about/corporate/privacy-policy.html
Our Site does not knowingly collect or store any personal information about children under the age of 13.
CDC tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
Our privacy notices are designed to be brief and clear and are not intended to provide exhaustive detail of all aspects of CDC’s collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.
If you want to make a complaint about the way we have processed your personal information, you can contact our Privacy Officer at firstname.lastname@example.org.
While every effort is made to ensure that the content of this website is accurate, the website is provided “as is” and Canada Diagnostic Centres makes no representations or warranties in relation to the accuracy or completeness of the information found on it. While the content of this site is provided in good faith, we do not warrant that the information will be kept up to date, be true and not misleading, or that this site will always (or ever) be available for use.
We do not warrant that the servers that make this website available will be error, virus or bug free and you accept that it is your responsibility to make adequate provision for protection against such threats. We recommend scanning any files before downloading.
Nothing on this website should be taken to constitute professional advice or a formal recommendation and we exclude all representations and warranties relating to the content and use of this site.
In no event will Canada Diagnostic Centres be liable for any incidental, indirect, consequential or special damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of profit, loss of contracts, goodwill, data, information, income, anticipated savings or business relationships, whether or not advised of the possibility of such damage, arising out of or in connection with the use of this website or any linked websites.
Nothing in this disclaimer notice excludes or limits any warranty implied by law for death, fraud, personal injury through negligence, or anything else that it would not be lawful for Canada Diagnostic Centres to exclude.
By using this website, you agree to the exclusions and limitations of liability stated above and accept them as reasonable. Do not use this website if you do not agree
that they are reasonable.
If any of the points in this disclaimer notice are found to be unenforceable under applicable law, that will have no bearing on the enforceability of the rest of the disclaimer notice.
Material on this website, including text and images, is protected by copyright law and is copyright to Canada Diagnostic Centres unless credited otherwise. It may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal, non-commercial use.
Prior written consent of the copyright holder must be obtained for any other use of material. No part of this site may be distributed or copied for any commercial purpose or financial gain.
All intellectual property rights in relation to this website are reserved and owned by Canada Diagnostic Centres.
Links to other websites are provided for the convenience of users. We are unable to provide any warranty regarding the accuracy or completeness of the content of such sites, or the reliability, quality or effectiveness of any products provided through external websites. A link to an external site does not imply an endorsement of the views, information or products provided or held by such websites.
This website is owned by Canada Diagnostic Centres.